We have a wide range of resources available for you to browse and access.

Webinar: Building and maintaining a good rapport

This short webinar gives participants an understanding about the value of having a good rapport with a person they are supporting, as a good rapport can lead to significant reductions in behaviours of concern.

Video footage examples of good and poor rapport are presented. The material considers the ways that rapport is built and how it can sometimes become damaged.

A good and poor rapport is reflected upon in our own lives as well as the lives of people we support.

Tools to use in practice and references so that you can read more about this subject are included in the webinar materials.

Watch the webinar here>

Other resources you may find useful are listed below:

Carer staff rating of other staff carers

Staff Self rating

Preference testing cards