BILD, in association with NASS, showcase the Quality Network

BILD, in partnership with NASS (National Association of Special Schools) have recently launched a series of workshops showcasing BILD’s Quality Network process. NASS hosted these well supported events in Chipping Norton, Cheadle and Exeter attracting schools and commissioners of children’s services from these regions and beyond.

With the increasing emphasis on outcomes, the Quality Network adopts an inclusive approach that explores what life is like for children and young people. Quality Network is not an audit driven, tick box approach. Instead, it shifts the focus away from service delivery to how a service is received, using outcomes that complement the Every Child Matters outcomes.

To find out how this process can support your school or young people’s service to:

• Evidence that the ‘young person's voice’ is listened to and incorporated into development plans
• Provide a framework for transition planning
• Provide evidence for your SEF
• Involve families, children and young people with complex needs in shaping services and support

please contact Valerie Wilkinson at BILD on 01562 723022 or email v.wilkinson@bild.org.uk

 


A series of Quality Network reviews have taken place in Flintshire, below is their feedback on how this has worked for them.
 

'What have Quality Network reviews done for us?

Flintshire County Council Learning Disability Services started holding Quality Network Reviews in 2006. We used the services of BILD Quality Coaches and Leaders for the first few Reviews, but now run them ourselves with a manager, independent of both the purchasing and provider teams, taking the lead. We make sure that we have people with learning disabilities and/or their carers as members of the Review team, along with people who are independent of the service being reviewed. We also try to make sure some members of the Review team are independent of Learning Disability Services in Flintshire.

We have held Reviews of both the purchasing and in house provider services with positive results throughout. At first struggling to keep the action plans both meaningful and achievable (and not a wish list of things we would like to do sometime in the next 10 years!) we were regularly being pointed in the right direction by the BILD coaches. We now make sure that action plans include quick wins that will make a noticeable difference to peoples’ daily lives as well as highlighting issues that need to feed into the Services’ longer term strategic development agenda. Action points include:

Quality Network Reviews are person centred and outcome focussed. Done well, and we think we are getting there, they involve the people who use services in meaningful independent feedback and in service improvement plans. The 10 Outcome statements are simple to understand and we have been keen to use them and My Life tool in other ways. We:

We are continuing to explore how else we might adapt the use of Quality Network Reviews across the service.'



Quality Network Schools Pilot Project

The Quality Network looks at outcomes for people with a learning disability and has been used very successfully for a number of years in person-centred reviews of adult services.

Every Child Matters applies to ALL services for children and young people.

A pilot project (working with three schools has shown that the Quality Network can support schools and children’s services to include children and young people in evaluating and planning services. The process is flexible enough to use in a range of different settings, across age ranges to include input from children and young people with no formal means of communication.

The pilot showed that the Quality Network outcomes link with Every Child Matters and that the review process

- Provides evidence for self assessment/evaluation
- Can produce evidence for CQC and other inspectors and that the young person’s voice has been listened to and used to shape development plans

The findings of the original pilot were disseminated (report of pilot), changes were made to the materials and workshops and a second pilot involving services within education and children’s services will complete at the end of this year. An external evaluation of this second pilot was commissioned and the key messages from the report can be downloaded.

Downloads

Checking Every Child Matters outcomes with the Quality Network - Pilot project report

Key messages – extract from independent evaluation undertaken by Chris Robertson, Birmingham University


Further information

If you would like further information please contact:

Valerie Wilkinson, Manager – Learning & Development Services, 01562 723022
Email: v.wilkinson@bild.org.uk

 

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Contact us
01562 723025 or
qualitynetwork @bild.org.uk