HFT
is a national charity, which provides a range of services for people with
a learning disability.
HFT Oxfordshire provides a variety of services to 100 people.
The
Service Review
The
service review took place between 9th October and 5th December 2002.
The following services were reviewed:
• ‘Rockholme’, Banbury
• Lavender House, Banbury
• 34 Victoria Road, Abingdon
• The Cherries, Milton Heights
• 3, Milton Heights
• Day Options - Milton Heights
The Review Team consisted of 11 members including 2 service
users, a parent, the Assistant Regional Director (South/East), HFT Social
Worker, Assistant Service Managers, Senior Project worker, Day Options
Manager, Team Manager and a Support Worker. A total of 9 service users
were visited as part of the review.
Findings
What
was going well for the people visited?
• People exercise choice and control over their
lifestyle, with a variety of ways available to them of making their preferences
known
• People make decisions about their day service. Attending the ‘Keeping
Safe’ group was important to people
• People felt that staff treated them with respect and listened
to their views
• There was lots of evidence that there was meaningful occupation
and involvement in everyday activities
• Some service users benefited from paid employment; others were
involved in unpaid employment and others were being supported to actively
seek work
• Positive relationships with people who shared houses
• There were a number of activities in the local community
• Families’ views were listened to and families and friends
were involved in person centred approaches to planning
• Excellent attention paid to service users health needs
• People felt safe from bullying and abuse
Issues
that need to be addressed
• Some people had little involvement in where they
lived or whom they lived with
• Some people felt that parental involvement sometimes restricted
individuals aspirations
• Need to increase the opportunity to make friends outside of the
organisation
• Need to find out in more detail what is important to individuals
Action Plan
• Working with relatives on ways to support individuals
to obtain their aspirations
• HFT to address issues of parental support and guidance in partnership
with support staff.
• Involvement with local advocacy groups
• Continue work with PCP and work on Person Centred Teams
• Use information technology in a way that is more user friendly
• Look at ways of people forming natural friendships more obtainable
When will this be done?
Target date for working with these issues over the next
14 months.
For
more information contact:
Colin Waters
Service Manager – HFT Oxfordshire
Milton Heights
Abingdon
Oxfordshire
OX14 4DR
Tel: 012350827601
email colinw@hft.org.uk
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