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Saturday 18 January 2020
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100 Coaches Programmes: Steve Wilson Case Study

As a part of our 100 Coaches Programmes celebration, we spoke to some of the people who attended the very first coaches programme in December 2014.

Steve Wilson is a PBS Practitioner at the Tees, Esk and Wear Valleys NHS Foundation Trust. Steve attended the very first CAPBS Coaches Programme back in 2014 and had a great time. 

How did you feel about the Coaches Programme when you were on it?

“I loved the course, and met some really nice people, and I finally got to meet Sarah Leitch, BILD’s PBS development manager, who has been a source of support ever since. Lots of things clicked for me on that course, and it more than met my expectations”.

“I’d already decided that Positive Behaviour Support (PBS) was the right model for me personally. I’d been inspired by the Carr et al paper, ‘PBS, an evolution of an applied science’, and then the ‘10 Key Components of PBS’ by Gore, et al, that appeared in special definitions issue of BILD’s International Journal of PBS in 2013 which summed up nicely what I thought was most important.”

Anything a particular challenge?

The Coaches Programme is an intensive course, and I think a few find the ‘science’ of the Applied Behaviour Analysis (ABA) a challenge. I had a background in this so it wasn’t new to me.

In training staff in my organisation in PBS approaches since then, I’ve found that focusing on the values, theory and process is a good way of breaking PBS into more manageable and understandable chunks for staff providing support.”

Did you feel it equipped you to take the next steps necessary within your organisation?

There is so much to get right for PBS to work for the person being supported, and in large organisations system-wide approaches are needed. It can look like a big challenge.

“There is a need for the science, understanding why the behaviour is happening is crucial, but for me the content of the course around quality of life and focussing on a person’s happiness was the key to making progress.

It tied in well with what I’d grown to think of as most important in my own life, and using tools like PERMA and creating the right environment for people to live in helps focus on elements that can make a big improvement in their quality of life and a significant impact on their likely behaviours.”

What happened after the Coaches Programme?

"Taking the next steps after his Coaches Programme proved to be a challenge I work in a large NHS Trust and the size and culture of the organisation has made making significant progress based on changing what is currently done a challenge.

I’m not sure the necessary understanding of what makes PBS work properly is there at the top of the organisation, where the medical model, understandably, is dominant and where PBS, an all-encompassing approach that is necessarily more holistic than this, is much less well understood.

“On that first CAPBS Coaches Programme we were shown the BILD video interview with Brodie Paterson,[http://bit.ly/2grqcWD] where he talks about how PBS is a system-wide approach and has to be embedded into the culture of the organisation. While individuals and units are doing good work, PBS is not embedded into the culture of the NHS – yet”.

What are you most proud of achieving since going on the programme? 

“It’s the happiness stuff I’ve done. Being a Coach, passing on PBS to others who can take it into their own places of work.

“Through discussion with Sarah Leitch, I produced a CAPBS Practice Paper on ‘The Science of Happiness’. I’ve had a very positive response to this since it was published, lots of people have told me that they have used it in their own work and staff training. With BILD’s help I’ve been able to pass on what I think is really important – I’m very proud of that”.

Download Steve Wilson’s Practice Paper here: http://bit.ly/1VUQ7Tv

“Going on the Coaches Programme also helped give me clarity on the values base of PBS”, says Steve, “In so much of what we do, we need to be take the lead from the person at the centre of support and from their family – they need to be listened to so much more than they often are.

“I also totally revamped the nature of PBS education in my organisation after the course, it changed from being a ‘death by PowerPoint’ experience; influenced by the course it became a more lively and sharing experiential experience instead”.

How has your thinking and understanding developed in the last three years?

“Increasingly I’ve been thinking of PBS not as a course, but as a way of life, for staff as well as those they support. Understanding the implications of this is an absolute eye opener. Everyone has to sign up to PBS - but what values do they bring with them?”

Did you join the CAPBS Coaches Network?

“Communities of Practice are vital for keeping people’s enthusiasm up and sharing what’s worked and what you did when something didn’t work, so I joined the CAPBS Coaches Network after the course and have been to a Coaches Summit and regional meeting. The workshops were really useful and the positive vibe was brilliant.”


5 December, 2017


Steve Wilson

“I’ve been able to pass on what I think is really important—I’m very proud of that.”